Jobs / operations
Customer Service Admin Support
Olenex · Rotterdam
About the role
At Olenex, we supply a broad portfolio of high-quality edible oils and fats to customers worldwide. With thirteen strategically located refineries across Europe, we produce a wide range of liquid and tropical oils. Our team of specialists works closely with both food and non-food producers to deliver tailor-made ingredients that meet specific needs.
Beyond production, we are active in trading and sourcing raw materials to strengthen our offering in the oil and fats industry. Sustainability and fair trade are at the heart of what we do. Through our #SharedResponsibility initiative, we build integral partnerships and work toward a 100% sustainable supply chain.
We also believe in investing in our people. At Olenex, you’ll find opportunities for career development, training, and contribution within a dynamic and challenging environment where your impact truly matters.
We are currently looking for a organized & experienced
What you will do
Manage and process invoicing for Olenex Heavy and third‑party locations, including extra costs and re‑invoicing
Handle customer requests related to orders, invoices, credits, and reissues
Act as a key link between customers, logistics, and internal departments
Ensure accurate financial records, smooth month‑end closures, and reporting quality
Create Certificates of Origin and NVWA statements
Collect, organize, analyze, and report data within the organization
Optimize data quality, workflows, and customer service processes
Contribute to process streamlining and productivity improvements
Support end‑to‑end order handling activities