Jobs / operations
IT Support Specialist
Ossur · Eindhoven
About the role
For a temporary 6-month assignment, we are looking for a hands-on and service-oriented IT Support Specialist to support day-to-day IT operations and ensure a smooth and reliable user experience across the organization.
In this role, you will be the go-to person for end-user support, system installations, troubleshooting, and maintaining efficient IT processes. You will work closely with both local users and global IT teams to support business continuity and operational excellence.
What you will do
Support the efficient use of global IT systems and solutions
Provide support for computers, laptops, peripherals, and end-user devices
Install, configure, and test hardware and software systems
Train and onboard new system user groups
Maintain and update technical documentation
Monitor and support data protection and system/network security
Coordinate with local IT vendors and external suppliers
Participate in IT-related projects and system improvements
Ensure reliable day-to-day functionality of end-user systems
What they look for
Vocational or Bachelor’s degree in IT or a related field
Minimum of 2 years of relevant IT support experience
Strong troubleshooting and problem-solving skills
Good understanding of IT infrastructure, systems, and user support
Service-minded attitude with strong communication skills
Ability to work independently and prioritize tasks effectively
Experience working in an international or global IT environment is a plus