Service Engineer (Radar Systems)

Deliver excellence worldwide - installing, maintaining, and ensuring customer success!

As a S&S Service Engineer, you will combine hands-on technical expertise with customer focus to provide comprehensive installation, maintenance, and support services for our radar systems. You will be responsible for installing and configuring systems at customer locations worldwide, performing preventive maintenance, troubleshooting issues, and ensuring our customers' operations run smoothly and safely. Your role will be essential in building strong customer relationships and maintaining the highest standards of service quality.

• System Installation & Configuration – Install and configure radar systems for customers worldwide. Perform on-site testing and initial calibration to verify that installations meet technical specifications and operate properly. Collaborate with Project Management teams during the design and planning phase to advise on optimal radar installations at customer premises.

• Preventive Maintenance & Troubleshooting – Conduct scheduled preventive maintenance to avoid potential breakdowns and document all maintenance activities and service records. Address on-the-spot issues, diagnose malfunctions, analyze root causes of failures, and repair or replace faulty components, parts, or software as needed, working together with the Systems Team.

• Service Documentation & Reporting – Maintain detailed service reports, including diagnostics, repairs performed, and parts used. Provide valuable feedback to the engineering team based on field experiences to drive continuous improvement and product development.

• Sub-contractor Management & Compliance – Manage sub-contractors on location and ensure compliance with service contracts, warranties, and quality standards. Maintain professional relationships with customers, resellers, and external stakeholders across all locations and cultures.