Functional Consultant

As an SAP SD Functional Consultant, you will be responsible for designing, implementing, and supporting SAP Sales and Distribution solutions within a dynamic e-commerce environment. This role requires close collaboration with business stakeholders, SAP technical teams, and cross-functional ERP groups to streamline and optimize order-to-cash (O2C) processes across multiple regions.

You will:  

• SAP SD Implementation & Support : Design, configure, and maintain SAP SD modules covering sales order management, pricing/discounts, delivery/shipping, billing/invoicing, and credit management to ensure end‑to‑end O2C process stability.
• Business Process Alignment: Partner with business teams to translate requirements into SAP solutions, support e‑commerce sales models (B2C, B2B, marketplace), and drive scalability through process automation.
• System Enhancements & Projects: Contribute to rollouts, upgrades (S/4HANA), and enhancement initiatives; assess change impacts, recommend best‑fit SAP standards, and coordinate with ABAP developers for custom solutions.
• Integration & Collaboration: Work closely with SAP MM, FI/CO, WM/EWM teams and external platforms (e‑commerce, 3PL, payment gateways) to deliver seamless, integrated processes.
• Incident & Change Management: Manage production support tickets, perform root cause analysis, implement permanent fixes, and ensure SLA compliance for critical business operations.
• Testing & Documentation: Prepare functional specifications, test scripts, and training materials; support UAT and regression testing cycles to guarantee solution quality.