Restaurant General Manager KFC Maastricht

As Restaurant General Manager at KFC, you are the inspiring leader of your restaurant team. You manage the daily operations and are responsible for all operational aspects of the restaurant, including food preparation, sales, inventory management, staff scheduling, and finances. You guide and motivate your team (approximately 50 – 100 employees), ensure a good team atmosphere, and an optimal experience for our guests. You also oversee the quality of everything served on our guests’ trays.

MAKE AN IMPACT
In this role, you have the autonomy to run your restaurant as if it were your own business, with a focus on improving performance in four crucial areas: Employees, Guests, Sales, and Profit. Your responsibilities include:

• Managing the restaurant’s performance

• Coaching, training, and engaging your team to help them develop into their best selves

• Achieving KPIs to ensure that your restaurant meets high standards

• Performing weekly administrative tasks to ensure a well-functioning organization

• Managing the profit and loss statement

• Leading the operation with high standards, so guests have an unforgettable experience that keeps them coming back

• Managing the recruitment process to attract the best talent that represents our core values – smart, heart, and courage

BRING YOUR BEST SELF

• MBO+/HBO level of education and demonstrable experience in leadership and development of a diverse team, with strong communication skills; knowledge of HR disciplinary and complaint procedures is a plus

• Strong people management skills, with the ability to coach, motivate, and develop a team

• Experience in retail and hospitality management, with a proven track record in improving guest experience

• Commercial insight, with a proven track record in making sound business decisions

• Understanding of profit and loss drivers; experience in cost management and commercial strategies

• Excellent command of Dutch and English is a plus

WORKPLACE ENJOYMENT

We support your ambitions and ensure you are treated with respect, with all the help you need to succeed. From flexible working hours and training to the opportunity to gain qualifications – we stand behind you and value that you enjoy your work. At KFC, there are plenty of opportunities for advancement, whether you aspire to a role as an Area Coach or perhaps even a position at our headquarters. We assist you at every step of your career path and encourage you to unleash your potential!

What is our Secret Recipe for you?

It’s important to know that the happiness of our guests is not the only thing that matters to us. We consider the happiness of our employees equally important. We offer you:

• Competitive salary according to the hospitality collective labor agreement

• 8% holiday allowance and 25 vacation days (based on a 38-hour workweek)

• €30 contribution to your Health Insurance

• Extensive training opportunities and career growth prospects

• Pension accrual with the Pension Fund for Hospitality & Catering

• Discount on corporate fitness

• Travel allowance

• Flexible shifts for a good work-life balance, where you are willing to work two weekend days per month and two evenings per week

• Fun internal competitions where you can save for outings with your team

Are you ready to bring your passion, skills, and dedication to KFC? Apply now! We look forward to welcoming you to our team and embarking on this special journey together. Bring it!