Jobs / operations
Customer Service Specialist
Suit Supply · Amsterdam
IND sponsor
About the role
As part of our dynamic Customer Service team, you’ll be at the heart of our mission, resolving inquiries, guiding purchases, and ensuring a seamless customer experience across all channels. We’re looking for people who bring curiosity, empathy, and a solution-driven mindset to their work. If you’re eager to learn and excited to contribute to a fast-growing company, we’d love to hear from you!
What you will do
- Communicate with international customers via WhatsApp, chat, email, and phone.
- Provide personalized advice on size, fit, and style to enhance each customer’s journey.
- Manage order-related questions, deliveries, and returns in a structured, accurate way.
- Use CRM and internal tools to track conversations, resolve cases, and deliver timely updates.
- Represent Suitsupply with a professional, helpful tone every time.