Jobs / other
Open application Summer Season – Destination Service Specialist
Sunweb · Rotterdam
About the role
Looking for an unforgettable work experience in a dream destination as a guide during summer season? At Sunweb Group, we’re always on the hunt for passionate, customer-oriented people to join our guide team at one of our popular summer destinations.
What you will do
Be there for our guests — both online and at the destination.
Handle questions and complaints with empathy, creativity, and full ownership.
Promote and sell excursions, upgrades, and add-ons to enrich the holiday experience.
Represent Sunweb with pride at accommodations, excursions, and local events.
Work closely with our DMC and local partners to ensure smooth operations.
Act in emergencies or irregular situations according to the Sunweb Emergency Protocol.
Keep systems and administration up to date (Freshworks, SharePoint, Destination Tool).
Depending on your destination, you will:
Welcome guests at the airport and coordinate transfers, or
Focus on guest contact in resorts and provide digital support.