Customer Service officer (German speaking)

What We’re Looking For

• At least 2 years in customer service, order management, or similar

• Comfortable working with ERP systems (SAP is a big plus)

• Strong communication skills (English and German required; more languages are a bonus)

• Organized, detail-focused, and good at juggling priorities

• Problem-solver mindset, analytical with a bias for action

• Fluent in English; fluent German is required.

You are

• Proactive and hands-on

• Customer-first in everything you do

• Calm under pressure

• A team player who gets things done

• Always looking for smarter ways to work

Application Process

To apply, please submit the following:

• English CV/resume

• English Cover letter

Applications are reviewed regularly. Promising candidates will be invited to discuss potential opportunities.

** Unsolicited services or offers from recruitment agencies or intermediaries will not be responded to!

• Be the go-to person for our customers, and salespeople

• Process and manage orders in SAP (from entry to invoicing)

• Keep master data, customer, pricing, and product, accurate

• Coordinate with logistics, warehouse and transport, partners to track and deliver orders on time

• Keep customers and sales teams in the loop

• Face challenges and fix all kinds of issues to make our customer happy