Jobs / other
IT Coordinator (Managed Services & M365)
Zoku · Amsterdam
About the role
Together with the IT department you will oversee our IT landscape, partnering with our Application Manager, the Managed Services Provider (MSP), suppliers and operational teams to deliver a secure, scalable and seamless technology experience.
Zoku provides a home for business travelers who want to live in a city for between a few days and a few months. We're a new type of hotel offering a relaxed place to live, co-work and socialize across Europe. Join an international team of driven, proactive and fun-loving Zokus who all have one thing in common: a passion for connecting people across the globe.
What they look for
At least 5 years of experience managing IT operations through external service providers or within a Managed Service Provider (MSP) environment.
Proven experience governing vendor relationships, contracts, SLAs and service performance.
Strong hands-on knowledge of Microsoft 365, Entra ID, Intune and endpoint management.
Experience translating business requirements into technical solutions and holding suppliers accountable for delivery.
Solid understanding of IT infrastructure, networking and cybersecurity principles.
Experience leading projects, change initiatives and stakeholder management.
Microsoft and/or ITIL certifications are highly desirable.
Fluent in English, both written and spoken.
Willingness to travel across Europe.