Jobs / finance

Regulatory Compliance and RMI Expert

ZEEKR · Amsterdam

IND sponsor

What you will do

As Regulatory Compliance and RMI Specialist within Zeekr MSS you provide expert technical guidance and operational support related to European Regulations and Laws applicable to the EU Zeekr vehicle fleet. You furthermore define and guard key processes within the Aftersales department like Road Side Assistance. This role acts as a key interface legal, procurement, engineering, quality, and regional organizations, ensuring the correct identification, application, and technical implementation of regulations throughout the vehicle lifecycle. The position supports NSCs, importers, and, indirect dealers by resolving providing them with technical guidance and aftersales processes.

This is what you will do:

Regulatory compliance & legal governance

Ensure full compliance with EU and local legislation relevant to aftersales operations, including MVBER, secured Repair & Maintenance Information (RMI), cybersecurity, and data protection requirements.
Liaise with Legal and external parties to ensure SERMI compliance.
Monitor and interpret new and evolving EU regulations impacting service, repair, diagnostics, sustainability, and data access.
Ensure audit readiness and documentation accuracy for regulatory authorities.

Repair and maintenance information governance

Manage the OEM’s Repair & Maintenance Information portal.
Ensure availability, accuracy, and controlled access to technical documentation, labor times, repair methods, and service instructions.
Provide Access to the RMI portal for individual as well as commercial use, Implement and monitor secured RMI access frameworks in compliance with EU requirements.
Coordinate authentication and authorization mechanisms for independent operators and authorized partners.

Battery regulations & sustainability

Oversee compliance with all type of battery legislation, including traceability, recycling, reporting, and end-of-life vehicle (ELV) obligations.
Define and manage battery return, recycling, and reporting processes in cooperation with certified partners.
Ensure environmental compliance and sustainability reporting requirements are met.
Ensure Technical Compliance for all Markets and Models for the European markets in close cooperation with Zeekr Tech

Road Side Assistance

Implement Road Side Assistance for new Markets.
Follow up Road Side Assistance reporting.
Design, implement and improve related processes in close collaboration with the Service provider.
Support toll free number access, PO creation and customer facing availability of the needed information.
Liaise with the Service Network Performance Specialist to design, price and advertise extended RSA packages as part of upselling opportunities.

Regulatory Compliance and RMI Expert

What you will do

What you will do

About the company