Global Strategic Accounts Director

The Global Strategic Accounts Leader will report to SVP Commercial Development and will lead 3 to 4 major accounts globally that is empowered and accountable for building the strategy and GTM to advance sales, partnerships, relationships, and long-term growth opportunities. This leader would also have a strong working relationship with the global Directors of Sales for EMEA and or USA, close to other global leaders.

The ideal candidate will have an executive presence and be apt in building strong relationships with strategic customers. You will need to be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction. Drive the highest-level customer service and elevated experience “White Glove Service.”

• Develop trusted relationships, acquire thorough understanding of customer needs and requirements
• Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
• Ensure the correct products and services are delivered to customers in a timely manner
• Serve as the link of communication between strategic customers and internal teams
• Resolve any issues and problems faced by customers and deal with complaints to maintain trust
• Play an integral part in generating new sales opportunities that will turn into long-lasting relationships
• Have and expand your High-Level Network (HLN)