Customer (Supplier) Support Associate - Spanish & Portuguese

We strongly value your talent, energy and passion.  It will also be valuable to Assent if you have the following qualifications,

• Excellent verbal and written communication skills, primarily in English and Spanish however proficiency in additional languages such as Portuguese is highly suggested.

• Bachelor’s Degree/Higher diploma from a recognized learning institution; 

• 3-5 years related work experience (e.g. administration, reporting, research & data, supplier/customer support, call centres);

• Excellent ability to manage time effectively and juggle multiple priorities at one time;

• Advanced computer proficiency using MS Office Suite and Google Applications, able to leverage all functions proactively to effectively and efficiently;

• Self-starter, excellent time management skills and the ability to adhere to assigned deadlines;

• Solutions-first attitude, self-motivated to proactively engage with our suppliers through multiple channels;

• Builds productive and stable working relationships internally and externally in the interest of supporting our suppliers needs; 

• Possess intermediate to advanced regulatory knowledge in order to consult with suppliers in providing requested information;

• You are highly adaptable, flexible and thrive in a fast-paced, dynamic business environment;

• You are naturally curious about technology or how things work;

• You are diligent and detail-oriented- you pay high attention to detail and you double-check everything;

• You have grit- you are conscientious, will always work towards providing solutions over excuses and are dedicated to achieving excellence and driving results;

• You consider yourself a lifelong learner - you have an insatiable thirst for knowledge, are always striving to self-improve, and are coachable;

Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform the aforementioned duties and responsibilities satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions. Assent is an equal opportunity employer.  We celebrate diversity and are committed to creating an inclusive environment for all employees.