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Global Partner Engineering Manager, Payments

Adyen · Amsterdam

IND sponsor

What you will do

Lead, mentor, and coach a global team of Payment Partner Engineers, fostering their growth and ensuring they are effective technical counterparts to Adyen's payment partners.
Define and drive a vision for the Paments Partner Engineering function — shifting the team's center of gravity from reactive issue management toward proactive partnership, performance ownership, and operational leverage.
Own integration health across Adyen's payment method portfolio, with accountability for reliability, performance (auth rates, settlement, disputes, etc.), and the team’s service model to internal and external stakeholders.
Drive strategic architectural recommendations to ensure partners optimally integrate with Adyen, maximizing value for Adyen’s merchant customers.
Partner cross-functionally with Product, Engineering, Commercial, Compliance, and Reliability teams to represent the "technical voice of the partner" and drive action on integration issues and improvements.
Establish and maintain direct relationships with payment partners at a senior level, including participation in QBRs, joint business planning, and escalation management.
Use Adyen's planning processes to secure resources, define team structure, and drive alignment with senior stakeholders on prioritization and team direction.

8+ years of direct line management experience of technical or hybrid technical/operational teams, with a track record of hiring, developing, and managing senior individual contributors.
Solid understanding of payments — familiarity with card schemes, payment method integrations, and API-based payment flows is strongly preferred.
Comfortable with technical concepts at the API and systems level; able to engage credibly with engineers and technical partners without needing to be a hands-on software engineer.
Proven experience driving operational improvements — identifying the root causes of recurring issues and building sustainable processes, tooling, or automation to address them.
Strong communicator and cross-functional influencer; comfortable navigating ambiguity and driving alignment across Product, Engineering, Commercial, and external partner teams.
Ability to build and maintain trusted relationships with senior internal stakeholders and payment partner counterparts.
High agency: you don't wait for direction. You identify opportunities, form a point of view, get alignment, and move.