Jobs / data
Merchant Fraud Analyst
Adyen · Amsterdam
StarterIND sponsor
What you will do
- Monitor and investigate transaction patterns, account activity, and user behavior patterns to detect and mitigate fraudulent activity in real-time.
- Assist in the development and optimization of fraud detection systems and tools, suggesting improvements and enhancements as needed.
- Develop and optimize policies and procedures for fraud incident response, root cause analysis, funds recovery and communication protocols.
- Manage fraud recall handling, coordinating with banks and networks to recover funds where possible.
- Stay up-to-date with the latest fraud trends, techniques, and technologies to continuously enhance fraud detection and prevention methods.
What they look for
- Fluent in spoken and written English
- 1-3 years of experience in fraud at a financial institution
- Knowledge of multiple forms of fraud, financial crimes and scams, for example: APP fraud, Account take-overs, Shopper and Merchant Collusion, Synthetic identity fraud
- Willingness to make difficult decisions and quickly learn and iterate from these experiences - you are skilled at using data to drive decisions
- You are able to work both on your own and with others, taking ownership where your knowledge is needed. At the same time you are a strong collaborator who is comfortable with connecting with colleagues across different teams and cultures, sharing ideas to improve efficient teamwork.