Jobs / other
Optimization Manager
Adyen · Amsterdam
IND sponsor
What you will do
- Partner with commercial teams to drive Adyen’s value proposition and merchant adoption, using data-driven insights (with Data Analysts) to strengthen conversations
- Lead high-level customer discussions, enable commercial teams with tools/trainings, and act as a payment optimization SME across risk, fraud, conversion, and cost efficiency
- Analyze merchant portfolios and payment data to identify optimization opportunities, run playbooks, and drive performance and risk improvements
- Identify and support adoption of Adyen products (e.g. Protect, Uplift) in collaboration with Product teams
- Build dashboards/tools and scalable analytical solutions from large datasets to generate actionable insights
- Operate with autonomy and a global, strategic perspective across high-value customers and cross-functional teams
- Support team operations, mentor team members, and build strong relationships with regional customers and stakeholders
What they look for
- 5+ years’ experience in Risk & Fraud, Payments Performance, Data Analytics, Technical Account roles, or similar within fintech/payments, with strong understanding of regional payments landscape (card network rules, regulations, risk considerations)
- Good stakeholder management across customers and cross-functional teams, with an ownership mindset and ability to prioritize and execute independently
- Comfortable working in fast-paced, global, cross-functional environments with a continuous improvement mindset
- Strong data analysis skills with experience handling complex datasets; BI tools (e.g. Looker, Tableau) is a plus
- Excellent communication skills in English, able to simplify complex topics for both technical and non-technical audiences