SOC Analyst

As a SOC Analyst, you are responsible for the day-to-day operational security monitoring and first-line incident handling within our

Security Operations Center (SOC). You handle incoming security alerts, service requests, and calls from our customers, ensuring timely and high‑quality support.

• Monitor and analyze security alarms and events from client environments to provide comprehensive reports..

• Triage alerts based on established procedures and playbooks, determining impact and urgency.

• Decide when and how to inform clients, providing clear guidance on next steps and risk mitigation.

• Coordinate with other SOC team members when incidents fall outside existing playbooks.

• Handle security-related questions received via email or phone.

• Perform regular vulnerability scans and support remediation follow-up.

• Support other analysts, as needed, based on your expertise and experience.

• Continuously suggest and implement improvements to SOC processes and playbooks.