Senior Technical Service Manager, EMEA

Are you ready for what’s next?  

Come explore opportunities within Brunswick, a global marine leader committed to challenging conventions and innovating next-generation technologies that transform experiences on the water and beyond.  Brunswick believes “Next Never Rests™,” and we offer a variety of exciting careers and growth opportunities within united teams defining the future of marine recreation. 

Innovation is the heart of Brunswick. See how your contributions will help transform vision into reality

• Associate's or Bachelor's degree in Engineering, Technical, Scientific, or a related discipline.
• Minimum 3 years of leadership experience managing managers and/or multi-layered teams.
• Experience leading operations within a customer-facing technical support or service environment.
• Proven success developing high-performing teams through coaching, mentoring, and employee development.
• Strong communication and stakeholder management skills with the ability to influence at all organizational levels.
• Experience using performance metrics and KPIs to improve operational effectiveness and customer outcomes.
• Demonstrated ability to manage complex customer escalations and drive resolution.
• Strong understanding of technical support, warranty, and after-sales service operations.
• Experience working within a matrixed regional and global organization.