Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
This job profile description is a standardized, non-contractual reference description and global reference tool provided for organizational consistency and talent architecture purposes across Cencora. It does not alter actual job duties, responsibilities, reporting lines, working conditions, grading, compensation, or other essential terms and conditions of employment.
Actual duties and responsibilities may vary based on business needs, local requirements, and operational practices. Where a team member's role is governed by an employment agreement, local terms and conditions, prior job description or collective bargaining agreement, those documents shall prevail in case of any inconsistency. Mandatory local laws shall also prevail.
Executes established pharmacy workflows to meet accuracy, safety, and turnaround objectives within documented parameters.
Applies policies, validation checks, and documentation standards to maintain audit-ready records and regulatory compliance.
Coordinates handoffs with pharmacists, technicians, and adjacent teams; provides status updates and flags risks with proposed next steps.
Investigates and resolves straightforward operational issues using standard tools and precedents; escalates exceptions with context and recommended options.
Reconciles data and inventory records using standard systems and reports; validates totals and corrects discrepancies within control thresholds.
Maintains role-relevant knowledge of privacy, security, quality, and safety requirements; reflects current standards in daily work.
Shares knowledge with peers and supports onboarding of new team members where appropriate.
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Bachelor's degree in pharmacy, pharmaceutical sciences, healthcare administration, or a related field, or equivalent experience required.
2+ years of experience in pharmacy support and operations or a closely related pharmacy services environment, or a related field required.
Certification in pharmacist, pharmacy professional, or pharmacy technician licensure, or equivalent preferred.