Jobs / sales
Digital Account Manager
Dept · Amsterdam
StarterIND sponsor
What you will do
- Have a full understanding of our clients’ needs and business objectives. Prioritize and manage clients’ expectations across all digital projects
- Drive and deliver flawless client service by maintaining exceptional relationships with key decision makers
- Responsible for effective and efficient (internal) communication to deliver quality and client happiness. Serve as the link of communication between key clients and internal team(s)
- Research and pursue opportunities for client growth
- Resolve issues and problems that might occur, by being open, transparent and proactive to maintain trust
- Prepare regular reports of progress and forecasts to internal and external stakeholders
- Orchestrate the organisation around the clients to navigate and lead the challenges and opportunities
What they look for
- Have previous digital agency experience and a proven track record in a similar commercial client facing role.
- Have a solid understanding of the overall dynamics of the digital industry and digital product delivery process;
- Understands how strategy, design, technology and data are essential to deliver impactful and valuable digital products / experiences.
- Have a strong communication, listening and interpersonal skills in building relationships with professionals of all organizational levels;
- Understands the commercial dynamics of a digital agency.
- Are someone who is able to “connect-the-dots” across channels and touchpoints internally as externally;
- Have a strong work ethic and the willingness to get the job done while maintaining a supportive, empowering and positive attitude;
- Embrace thought-leadership by staying up-to-date on industry news, technology trends and best practices;