Employee Relations Manager

Are you comfortable managing complex workplace situations with empathy, clear logic, and sound judgment? Do you think systemically, spot underlying organizational patterns, and know how to build a respectful and fair workplace environment where people trust the process?

Employee Relations at JetBrains is a newly established function. We don't rely on heavy corporate processes or rigid org charts – we look for people who use judgment, context, and trust to guide their work. As our team grows across Europe, we need someone to help build out the foundational frameworks, policies, and practices that keep our workplace relationships healthy.

In this role, you will contribute to the Employee Relations strategy and case management for our locations. You will partner closely with team partners, Legal, Compliance, and Compensation & Benefits departments, and team leaders to resolve complex matters. Your insights from individual cases will directly influence how we improve our internal workflows and systemic employee experience.

Day to day, you will:

• Manage workplace concerns from initial intake through to practical resolution.
• Conduct and coordinate fair, objective, and confidential workplace investigations.
• Facilitate difficult conversations and support mediation between employees and leaders.
• Coach managers and teammates on respectful communication and conflict resolution.
• Support our Speak Up process and other formal reporting channels.
• Develop practical employee relations policies and guidance frameworks.
• Collaborate with local HR teams to ensure practices align with regional legislation and employee representation requirements.