Process Excellence & Continuous Improvement Lead (Finance Transformation Office)

If you constantly look at inefficient workflows and think, “This shouldn’t be so hard,” you’ll fit right in here. We are looking for a Process Excellence & Continuous Improvement Lead to drive operational excellence across our Finance Transformation Office.

Our Finance Transformation Office exists to ensure our financial systems, strategic projects, and change initiatives deliver real business value.

We need someone who can lead process excellence for core change initiatives and establish continuous improvement once those projects go live. You will take ownership of the site's continuous improvement strategy and oversee the operations incidents register – making sure finance-related incidents across projects are structured, prioritized, and solved at the root cause. Working closely with business and technical leaders, you’ll help build lasting organizational capabilities, remove waste, and embed Lean principles into how we work.

• Identify, prioritize, and execute process improvements that eliminate waste and boost effectiveness.
• Lead Value Stream Mapping, Kaizen events, and structured problem-solving workshops across finance transformation initiatives.
• Manage and deliver a continuous improvement portfolio in line with strategic priorities.
• Own the operations incidents register, ensuring issues are structured, prioritized, and assigned clear resolution paths.
• Track dependencies between the finance portfolio and incident registers to recommend systemic improvements.
• Implement visual management, performance boards, tiered accountability, and standard work.
• Develop performance metrics and dashboards to report on benefits realization, risks, and portfolio health.
• Coach and mentor business and operational leaders in Lean tools and continuous improvement practices.
• Support operational teams in new-demand analysis and in building productive, high-quality business cases.
• Establish measures and governance to ensure sustainable benefits realisation from improvement initiatives.