Sr. Manager, Menu Performance (f/m/x)

Factor Europe is scaling rapidly, and as the complexity of our product offering grows, we are looking for a Sr. Manager, Menu Performance to optimize the performance of our weekly menu plan and surrounding processes. 

This is a data-driven, hands-on building role. You will decide what tools, systems, and processes we need to optimize our weekly processes, and use all of the AI tools at your disposal to develop / optimize them. You’ll be the ultimate owner of our weekly product cycle: which means optimizing our menu for maximal engagement and retention of our customers, as well as simplifying / automating as much of our internal process as possible.

Whether you’re analytical supply chain master who wants more exposure to product/customer, a systems thinker who loves building and improving processes, or a technical generalist who wants to push the boundaries of what’s newly possible with AI - this is a chance to supercharge one of Europe’s fastest-growing food-tech brands.

• Optimize menu performance
• Improve our menu planning model: Refine the models that architect our weekly menu—optimizing for customer engagement and retention within real constraints: seasonality, cost targets, and production capacity.
• Find out what actually drives outcomes: Run correlation and driver analysis on which menu attributes genuinely move engagement and retention.
• Model the commercial impact: Understand and forecast how menu decisions land on cost per meal and profitability to course-correct early.
• Own the weekly menu cycle
• Translate customer data into action: Own the weekly menu review, turning customer ratings and qualitative feedback into insights the Culinary and Kitchen Operations teams can act on.
• Run the process reliably: Ensure menus are built and uploaded on time, coordinating across R&D, Supply Chain, and Production as needed.
• Own recipe/menu data quality: Challenge our data hygiene practices and implement the processes and controls that ensure our data is complete and accurate.
• Build the tools and automate the work
• Automate meal onboarding: Take our concept-to-launch process apart, find the unnecessary manual steps, and eliminate or automate them to improve speed to market. Expect to build software and write scripts to get there.
• Own and extend the Product tool stack: Take our existing tools and improve them, consolidate them, and build what’s missing. Build systems that survive without you in the room.