Revenue Operations Manager

You own the systems and processes OpenUp's commercial team relies on, from first touch to renewal: the CRM, data, forecasts, reporting for Finance and leadership, and AI tools that reduce manual work for Sales, Customer Success and Marketing. This is a hands-on individual contributor role for someone who understands revenue operations end to end and enjoys building practical solutions.

Roughly a third of your time goes into keeping HubSpot, data quality, reporting, forecasting and quarter-end processes reliable. The other two-thirds goes into building and improving our bespoke tools using HubSpot, Apollo and LLM APIs. You work daily with the Commercial Leadership Team, AEs, BDRs, Customer Success and Finance.

• 4 - 7 years in Revenue Operations, Sales Operations or GTM engineering at a B2B SaaS company, working closely with AEs, BDRs and CS.
• You have spent the majority of your professional career as an expert on HubSpot (ideal) or another state-of-the-art CRM (such as Salesforce). You have designed objects, lifecycle stages, workflows, reporting and integrations yourself, and you have worked with the respective CRM’s API.
• You have built at least one working tool or workflow using an LLM API that other people rely on. You use Claude Code, Codex or Cursor to build, and know when outputs need a human check.
• You have run enrichment and outbound tooling (Apollo, FullEnrich, Lusha or similar) and know what clean, compliant prospect data looks like.
• You understand SaaS metrics, including pipeline coverage, win rate, cycle length, NRR and forecast accuracy.
• You document what you build and take responsibility for maintaining it.
• You prioritise requests from Sales and CS alongside longer-term projects, and explain what can be done now and what needs to wait.
• Fluent English. German or Dutch is a plus but not required.