Vind vacatures die bij jouw situatie passen.

• Strategic Account Management: Oversee the health and growth of customer accounts, focusing on long-term success and expansion
• Quarterly Business Reviews (QBRs): Conduct QBRs, providing insights into ROI and aiding clients in developing business cases for extending their contracts
• Stakeholder Engagement: Build relationships with executive sponsors and senior stakeholders, ensuring a multi-threaded approach within customer organizations
• Customer Insights and Value Expansion: Regularly provide customers with actionable insights and demonstrate the tangible value of our services, encouraging contract growth
• Collaboration with Teams: Work closely with implementation consultants and support roles to ensure a cohesive customer journey
• Account Responsibility: Take full ownership of customer accounts, ensuring their overall success and satisfaction with OpenUp’s services

You're a dynamic Customer Success Consultant, passionate about promoting mental well-being and building enduring customer relationships.

Your role is integral to our mission at OpenUp, as you help our clients grow and find continuous value in our services. With a blend of commercial acumen, empathy, and a deep understanding of our offerings, you will be at the forefront of expanding our customer relationships and ensuring their long-term success and satisfaction.

Joining OpenUp means being part of a fast-growing company that's doing something meaningful. You'll work with a diverse and international team. We like to have fun together with a lot of team building activities like our weekly ‘borrels’ and after work sport classes, the yearly ski-trip and our Padel tournament!

• 27.5 vacation days per year
• €1500 annual personal development budget
• ClassPass: we contribute towards your membership
• Monthly home internet/phone contribution (50EUR)
• Daily healthy and vegetarian lunch at our office
• Regular office yoga, meditation classes or breathing exercises
• Flexible work model (hybrid and options for remote work)
• Monthly drinks and company wide summer fest and other fun activities
• Free and unlimited access for you and your family to all our products, including our psychologists