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Expert ICT & Incubators 
As an Expert in the ICT & Incubators programme, you bring proven experience with digital transformation that improves productivity, efficiency and market access, or with strengthening business incubation to help young entrepreneurs turn ideas into viable enterprises. You understand the challenges SMEs face and how this contributes to innovation, job creation and sustainable growth. Are you ready to drive change within the ICT & Incubators programme worldwide and make a real impact? This is your opportunity!

Your expertise 
We are looking for impact-driven changemakers with hands-on experience in one of these key areas: digital transformation, incubator development, or core business management. Learn more about the expertise we’re looking for:

• Digital experts should have practical experience in areas such as ERP and CRM implementation, e-commerce, digital marketing, data analytics, AI adoption, cybersecurity, cloud solutions and e-learning 

• Incubator experts should understand programme design, start-up coaching, business modelling, product-market fit, investment readiness, sustainable incubator models and ecosystem collaboration 

• Business management experts with practical experience in strategy, finance, marketing, sales, operations, organisational development and impact measurement using digital solutions are also encouraged to apply  
  

Who are you? 

• You bring around 10 years of relevant experience and strong coaching, facilitating and train-the-trainer capabilities.  

• You are eager to operate as a sparring partner in culturally diverse and changing circumstances. 

• You are authentic, resilient, humble and have a dynamic and can-do mentality. 

• You value cultural differences, interact with equality and respect, and can adapt solutions to diverse, resource-constrained environments to turn advice into measurable results and a practical plan.  

• You have excellent command of the English language, both verbally and in writing. Bonus points for French or Spanish proficiency! 

• You are digitally savvy and comfortable using digital tools, including Office 365 and PUM’s app.
  

Interested in remote projects? 
PUM actively promotes remote projects, creating more inclusive and sustainable opportunities for knowledge sharing worldwide. Remote advisory projects involve working with a client online over several months to support their development plan, share knowledge and experience, and act as a trusted sparring partner. Our beautiful office in The Hague is available as a workspace and we welcome you to use our facilities and connect with the wider PUM community.

About PUM  
PUM is a unique NGO based in The Hague. Our mission is to strengthen business ecosystems and create lasting economic, social and environmental impact. We actively support women’s and youth entrepreneurship and employment. We are active in 26 countries across the Global South, with 12 programmes. Our 1,200 volunteer experts share their knowledge and expertise with ambitious entrepreneurs in small and medium-sized enterprises and the business organisations that support them.We believe in the power of collaboration and the magic that happens when diverse perspectives come together. Together, we grow! 
 
Ready to join PUM? 

The Expert role at PUM is a voluntary position. We are committed to building a diverse expert community and warmly welcome professionals from all backgrounds, career stages and genders. At PUM, we see diversity and inclusion as essential pillars of our organisation. We value diversity in all its forms and are committed to creating an inclusive environment where everyone can contribute, grow and be their authentic selves. Please learn more about our eligibility and requirements for registration here.  What’s in it for you:

• Your expertise, real impact 
  Help ambitious entrepreneurs grow sustainably and create lasting impact in their communities. 

• Learn, share, grow 
  Exchange ideas, discover new perspectives and learn from people and cultures from around the world. 

• Grow your network 
  Join 1,200 PUM experts, share knowledge, build connections and find people who challenge and inspire you. 

• Enjoy the view 
  Join us for regular meet-ups at our beautiful 15th-floor office. Connect with the PUM team and fellow volunteers, settle into our welcoming workspaces and enjoy the view! 

We review applications on a rolling basis and encourage you to apply as soon as possible, as we may close the vacancy once we’ve found enough qualified candidates.

Are you an employer with a mission-driven, impact-focused CSR strategy, looking to make a difference while giving your employees an opportunity for personal growth? Get inspired by the impact of our ICT & Incubators programme and learn how your organisation can contribute through corporate volunteering. Interested in getting involved? Contact us via [email protected].