Coordinator - MFS LO Tool Registration

Role Description

The Team Coordinator acts as a key link between team members and the Team Lead, ensuring smooth daily operations, task execution, and team efficiency. This role focuses on facilitating communication, tracking progress, and supporting the team in achieving its goals while escalating critical issues to the Team Lead when necessary.

Key Responsibilities

• Operational Coordination
  • Assign and prioritize daily tasks among team members.
  • Drive operational performance by steering on efficiency, quality and performance to maximize output capability
  • Monitor workflows and deadlines to ensure efficiency.
  • Identify and resolve minor operational roadblocks.
  • Support the implementation of Continuous Improvement (CI) initiatives.

• Team Support & Communication
  • Serve as the first point of contact for team members regarding daily tasks and challenges.
  • Communicate key updates from the Team Lead to the team.
  • Foster a collaborative and positive team environment.
  • Provide feedback to team members and escalate performance concerns to the Team Lead.

• Reporting & Performance Monitoring
  • Track team progress and key performance indicators (KPIs).
  • Report issues, achievements, and improvement suggestions to the Team Lead.
  • Maintain records of completed work and outstanding tasks.

• Problem-Solving & Escalation
  • Address immediate team concerns and minor conflicts.
  • Recognize and escalate significant operational or personnel issues to the Team Lead.
  • Ensure that company policies and procedures are followed.

• Training & Development Support
  • Assist new team members with onboarding processes.
  • Identify skill gaps and communicate training needs to the Team Lead.
     

Required Skills & Qualifications

• Strong organizational and time-management skills.
• Excellent communication and interpersonal skills.
• Ability to multitask and manage competing priorities.
• Problem-solving mindset with attention to detail.
• Experience in a coordination or supervisory role (preferred).

This role is ideal for someone who thrives in a fast-paced environment and enjoys balancing team support with operational efficiency.