Service Manager [26139]

• Bachelor's degree in Business Administration, Engineering, Science, or a related discipline.
• Minimum 5 years of experience in project management, service management, or team leadership within a customer-facing environment.
• Proven experience managing teams and coordinating service delivery activities while maintaining strong customer relationships.
• Demonstrated ability to build and maintain effective working relationships with customers, stakeholders, and multidisciplinary teams.
• Strong organizational, planning, and prioritization skills, with the ability to manage competing priorities independently.
• Proactive, flexible, and solution-oriented approach, with strong problem-solving and decision-making capabilities.
• Excellent communication and interpersonal skills, both written and verbal.
• Experience working in an international and multicultural environment is considered an advantage.

• Familiarity with service management processes, KPI monitoring, and continuous improvement methodologies is desirable.

CS GROUP, together with HE Space and Sopra Steria, has been successfully providing digital end-to-end systems and engineering services for more than 40 years. With over 2000 employees worldwide, we combine advanced and unique skills in both information technology and space data engineering. We combine entrepreneurial agility with cutting-edge technological expertise. CS GROUP is a leading provider of operational systems and an important and trusted long-term partner for space and defence organisations. At CS GROUP, we are driven by innovation and we value our most important asset: our people.