Storage & Network Field Service Engineer

What success looks like in this role:

We are looking for a hands-on Storage & Network Field Service Engineer to join our field services team in the Netherlands. In this role, you will provide on-site technical support, installation, maintenance, and break/fix services for enterprise storage, server, and networking equipment at customer locations across the country.

This is an excellent opportunity for an engineer who enjoys working independently, solving technical issues in the field, and interacting directly with customers. You will support leading telecommunications and enterprise clients, working with technologies from our vendors.

• Perform on-site installation, de-installation, configuration, and maintenance of network, server, and storage equipment.
• Deliver break/fix support for enterprise infrastructure, including storage systems, servers, controllers, and network devices.
• Diagnose hardware and infrastructure issues and determine appropriate remediation actions.
• Replace faulty components and restore systems to operational status within agreed service levels.
• Install and connect network devices and perform basic on-site configuration activities.
• Execute hardware testing, certification, and validation following installation or repair.
• Work with ticketing systems and technical documentation to ensure accurate case management.
• Coordinate with remote technical teams, vendors, and customers to resolve complex issues.
• Travel daily to customer sites across the Netherlands.
• Participate in a rotating 24/7 on-call schedule approximately every three weeks.