Application Engineer

Work directly with customers to understand their network environments, security requirements, and integration constraints, translating these into technical requirements for the product and engineering teams.

Design, build, and maintain custom applications and integrations on top of Fortaegis technology and products to meet specific customer or partner use cases.

Build and maintain demo and proof-of-concept platforms, reliable, repeatable environments used in customer evaluations, trials, and technical sales conversations.

Act as the technical liaison across Product, Core Engineering, and R&D, feeding customer and field insight back into the roadmap and pulling engineering context out to customers and partners.

Support pre-sales and post-sales technical engagements: solution scoping, technical demonstrations, PoC execution, and troubleshooting in customer environments.

Own the technical relationship through deployment, from initial technical discovery through integration, testing, and go-live support.

Produce clear technical documentation (integration guides, deployment notes, demo runbooks) so solutions are repeatable and supportable beyond you.

Provide field feedback on product gaps, edge cases, and customer-driven feature requests to Product and R&D.