About the role
Be yourself at Protolabs
Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. We are an equal opportunity employer, and we are committed to building a diverse team that feels they are valued in the workplace. So do you feel you do not meet every single requirement but still intrigued? We encourage you to still apply! You can help make our company even better. We do not discriminate based on race, color, national origin, sexual orientation, gender, age, mental or physical ability, or any way you represent yourself. We strongly believe diversity makes for more successful teams.
Why Protolabs?
We are the leaders in digital manufacturing. We hire doers, makers, and creative thinkers who tackle our roles with an entrepreneurial spirit. Our culture is centered around meaningful work that brings new and innovative products to market at unprecedented speeds. We are a diverse team that comes from all walks of life and take pride in our team who is smart, genuine, humble, and passionate about what we do. It’s our people who fuel our creativity and make our culture feel like home.
What you will do
Work with senior management and pricing leadership to set priorities for pricing engine and pricing services development, manage related projects, assign team members, and provide day-to-day technical directions
Own the capability and roadmap for the pricing engine defining the multi-year strategy for how pricing rules, models, and services evolve as the business grows in complexity
Guide problem analysis, solution design, development, and testing of pricing capabilities, ensuring the engine supports differentiated rules and models across factory vs. network fulfillment, by service line, and prototype vs. production
Lead the creation and ongoing management of LLM-based capabilities that support pricing strategy, for example, using LLMs to help generate or recommend pricing rules, translate business pricing strategy into executable logic, or support pricing related decisioning — including their ongoing evaluation, retraining, and governance
Ensure the pricing engine and its services are built and operated as a true enterprise capability, with consistent architecture and shared services, rather than siloed or duplicated implementations across service lines or fulfillment paths
Recommend process improvements to raise pricing engine quality and reliability and to meet broader business objectives, including margin, conversion, and competitiveness
Hire, manage, and develop a skilled staff spanning software engineering, applied ML/LLM development, and technical product management
Provide ongoing management and development of team members, including mentoring on advances in pricing methodology, ML/LLM techniques, and software engineering practices
Monitor pricing engine quality and continuous improvement efforts; recommend new methods or processes to improve pricing accuracy, competitiveness, and margin outcomes
Partner closely with service-line-embedded pricing analysts and their leaders to ensure the central pricing capability serves their strategies while maintaining enterprise-wide consistency and governance