FyffesCommercial · Netherlands · Onsite · Posted today

Junior Key Account Manager

Employer can sponsorPosting in English
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Job details

Location
Commercial · Netherlands · Onsite
Salary
Not stated
Experience
Graduate
Language
English
Job type
Not stated
Relocation
Not mentioned

Source: Fyffes, direct from their site.

What you will do

We are looking for an ambitious and commercially driven Junior Key Account Manager to develop key customer relationships and progressively take ownership of selected accounts within the bananas and pineapples category. Working closely with the Head of Sales, Customer Account Executive (CAE) and cross-functional teams, you will help deliver profitable growth, excellent customer service and strong commercial execution.

This is a development role for someone who wants to grow quickly within commercial account management. You will be expected to go beyond account support by identifying opportunities, challenging performance and increasingly taking ownership of customers and commercial results.

What they look for

· Strong commercial mindset with the ambition to develop within sales and account management.

· Excellent relationship-building, communication and influencing skills.

· Confident presentation skills and comfortable contributing in customer meetings.

· Customer-focused, proactive and willing to take ownership rather than wait for direction.

· Ability to turn insights into practical commercial actions.

· Good analytical ability and confidence working with sales, volume, pricing, margin and market data.

· Proficiency in Microsoft Office, particularly Excel and PowerPoint; experience with Power BI, Tableau or similar tools is an advantage.

· Strong organisation, attention to detail and project follow-through.

· Ability to manage multiple priorities and stakeholders in a fast-moving commercial environment.

· English fluent, Knowledge of Dutch will be an advantage.

What they look for

· Bachelor's degree or equivalent in Business Administration, Commercial Economics, Marketing, Economics or a related field.

· Approximately 0-3 years of experience in FMCG, retail grocery, fresh produce, sales support, category management or account management.

· Experience with data analysis and reporting.

· Knowledge of bananas, pineapples or fresh-produce supply chains is an advantage

· A full driving licence is preferred.

What you get

  • Gain exposure to some of the most important retail customers in the market.

  • Take ownership of your customer portfolio from an early stage in your career.

  • Work alongside experienced commercial leaders and cross-functional teams.

  • Build expertise across sales, category management, customer development and commercial execution.

  • Be part of a collaborative team focused on growth, innovation and customer excellence.

  • Salary Range: € 60k-70k (Including Holiday and 13th Month)

Customer and account development

· Take increasing ownership of selected customer accounts, building strong relationships and becoming a trusted commercial contact.

· Support and increasingly lead day-to-day account management, ensuring customer opportunities, issues and commitments are followed through.

· Prepare and contribute to customer meetings, business reviews, commercial proposals, tenders and negotiations.

· Gather and analyse customer feedback and translate it into improvements in service, products and ways of working.

Commercial performance and profitable growth

· Identify and develop growth opportunities across assigned accounts, including range expansion, new listings, merchandising, activation and category initiatives.

· Analyse sales, volume, pricing, cost, service and customer profitability, turning insights into clear commercial actions.

· Support pricing proposals and commercial negotiations with fact-based analysis, including relevant market, sourcing, logistics and currency developments.

· Track promotional and activation performance, evaluate effectiveness and recommend improvements for future activity.

· Challenge underperformance and follow through on agreed recovery or growth plans.

Bananas and pineapples category management

· Develop a strong understanding of the banana and pineapple value chain, including origins, seasonality, product specifications, quality, ripening, packaging, logistics and customer service requirements.

· Monitor category, consumer, retail and competitor developments and assess the implications for customers, volume, pricing and assortment.

· Understand how supply availability, quality variation, lead times, claims, waste and service levels influence customer performance and profitability.

· Support range reviews and category proposals with relevant sales, market, store and product insights.

· Build effective working relationships with sourcing, quality and supply-chain colleagues to align customer demand with product availability and specifications.

Volume planning, forecasting and supply alignment

· Monitor customer volumes against forecast, budget, previous year and commercial commitments, identifying risks and opportunities early.

· Work with Demand Planning, Supply Chain, Stock Control and Logistics to improve forecast accuracy, availability and service execution.

· Communicate material changes in customer demand and support practical mitigation plans for shortages, surplus stock or changing specifications.

· Contribute to weekly, monthly and quarterly performance reporting with concise commentary and recommended actions.

Tenders, projects and implementation

· Support and progressively take ownership of customer tenders, including historical analysis, volume assumptions, pricing scenarios, submission preparation and follow-up.

· Support range reviews, new product listings and customer-specific projects from proposal through to implementation.

· Coordinate with Marketing on brand projects, campaign roll-outs, in-store activation and customer-specific commercial plans.

· Use CAE store feedback and market insights to identify execution gaps, customer risks and untapped commercial opportunities.

Cross-functional execution and customer service

· Work closely with QC, Logistics, Demand Planning, Stock Control, Admin, Finance, Marketing and Sourcing to deliver customer commitments, resolve issues and protect service standards.

· Respond to customer enquiries and problems promptly, taking ownership of coordination, communication and closure.

· Support the Head of Sales and account team with commercial analysis, meeting preparation and follow-up on strategic priorities.

· Progressively build the skills and experience required to move towards full commercial and account ownership.

Ready to take the next step in your commercial career?

Apply now and help shape the future growth of our customer partnerships while developing your own career in Key Account Management.

Apply on Fyffes' site

Opens their careers site in a new tab