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As a Carrier Account Executive, you own a portfolio of carriers and play a key role in expanding capacity, improving margins, and supporting Sales in winning new business. 

You actively build and improve the carrier network, ensuring we have the right capacity, performance, and competitiveness to support growth. You play a key role in improving automation, service KPIs, margins, and win-rate. 

Build and scale the carrier network 

• Proactively expand the carrier base for existing and new lanes  
• Ensure strong capacity coverage aligned with business needs  
• Identify and onboard new carriers to improve competitiveness  

Drive onboarding & automation 

• Onboard and activate carriers in CtrlChain systems  
• Ensure full system adoption and drive a system-first way of working  
• Increase automation by ensuring carriers use all relevant tools  

Support Sales & improve win-rate 

• Work closely with Sales on RFPs and new business  
• Provide competitive carrier solutions and fast turnaround  
• Contribute directly to improving win-rate  

Optimize performance & margins 

• Monitor carrier KPIs and proactively drive improvements  
• Improve service performance (reliability, responsiveness)  
• Optimize carrier selection to improve margins  

Deliver insights & improve decisions 

• Ensure carrier data is accurate, complete, and usable  
• Provide insights to support pricing, planning, and strategy  
• Identify structural gaps and improvement opportunities in the network 

You’re commercially aware, proactive, and comfortable working at the intersection of operations and Sales. 

You will thrive in this role if you: 

• Have 5–8 years of experience in transport, freight forwarding, or logistics coordination. 
• Have experience with carrier onboarding, communication, and daily operations.  
• Take a proactive approach to expanding carrier capacity on existing and new lanes.  
• Are comfortable working with KPIs and continuously improving performance (service, responsiveness, reliability).  
• Have a system-first mindset and ensure tools are used effectively.  
• Understand how your work impacts Sales win-rate, margins, and competitiveness.  
• Are structured, responsive, and take ownership. 
• Professional level of English and Dutch.
• Third European language is preferred (ideally German, French, Polish).