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We are looking for an experienced Dutch-speaking, customer-oriented and results-driven candidate to join our Benelux & Nordics Account Management team. As an Enterprise Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts. In this role you will be responsible for a portfolio of top accounts. You must possess a genuine hunger to navigate your accounts in a fast-changing, hyper-growth environment, be ready to roll-up your sleeves and work hard.

• Own a portfolio of Tier 1 Customers and develop a high level of customer engagement with your contact and key decision makers within your accounts

• Gain a deep understanding of your customers business and be able to leverage this information to ensure that the customer maximises their usage of Perk

• Identify growth opportunities and develop your portfolio by adding new business opportunities

• Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders

• Be an expert on the portfolio of Perk products in order to meet & exceed quarterly targets of Up / Cross-selling

• Develop strong relationships with your clients that will shape their business travel programmes

• Identify common problems within each account and develop strategies to solve issues in a timely manner whilst creating methods to ensure long term solutions

• Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.

• Effectively prioritise your time in order to maximise impact in key business areas

• Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology

• Honest, open and trustworthy: your peers and managers can trust you. You are a team player, don’t play political games, and care more about the team’s success than about your own career gains

• Focused and determined: You don’t let yourself be distracted. You can focus on accomplishing big wins and never get lost in less important ideas that are floating around

• You seek feedback early and often and are open to both give and take constructive and direct criticism

• 25 days of annual leave to rest and recharge, plus all public holidays.

• Native Dutch and professional proficiency in English

• Experience managing top tier accounts

• Outstanding presentation & communication skills and the ability to build deep relationships

• Great prioritisation and time management skills

• Result oriented mindset while keeping customer satisfaction as your top priority

• Great ability to analyse and translate data for your customers

At Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work.

For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office. Please submit your resume in English if you choose to apply. Do not forget to submit an updated portfolio and/or resume.

Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you.

All official communication from Perk will always come from email addresses ending in @perk.com or @externalperk.com, our verified social media channels, or recruiters listed on our official LinkedIn page. We will never ask you to pay for equipment, training, or fees, request sensitive personal information such as bank details early in the process, or communicate through unofficial apps like WhatsApp, Telegram, or Signal. If you receive a message claiming to be from Perk that seems suspicious, please do not respond. Forward it to security [at] perk .com, and we will confirm whether it is legitimate.

#LI-Hybrid

• Talent Acquisition Interview - 30mins Virtual

• Assessment Interview - 60mins - In-person interview

• Values interview - 30mins virtual