Salesforce Technical Consultant

• 4-5 years of Salesforce experience as a Business Analyst, Functional Consultant, or Salesforce Consultant.

• Proven experience interacting directly with business stakeholders and senior management.

• Experience translating business requirements into technical solutions.

• Experience working with distributed development teams.

• Strong understanding of the Software Development Lifecycle (SDLC) and Agile methodologies.

• Sales Cloud • Service Cloud

• Lead Management • Opportunity Management

• Case Management

• Reports & Dashboards

• Flows and Automation

• Approval Processes

• Salesforce Security Model

• Custom Objects and Fields

• Validation Rules

• Permission Sets and Sharing Rules

• Record Types and Page Layouts

• REST/SOAP APIs

• Salesforce Integrations

• Middleware platforms (MuleSoft, Boomi, Informatica, or similar)

• SFTP-based integrations • Data migration and synchronization projects

• Salesforce Omni-Channel

• Amazon Connect (AWS Voice/CTI Integration)

• Service Console

• Experience Cloud

• Digital customer journey implementations

• Automotive industry processes

• Customer support and contact center operations Certifications

• Salesforce Administrator

• Salesforce Business Analyst

• Salesforce Advanced Administrator

• Salesforce Service Cloud Consultant

We are Zeekr, built on a decade of European experience. We are a premium electric vehicle and technology solutions brand from Geely Holding Group, one of world’s largest automotive companies. Our goal and vision is to accelerate the shift to fully electrified mobility. We are committed to driving the future of transportation with cutting-edge technology and a customer-centric approach.

• Engage with business stakeholders to understand business objectives, processes, pain points, and requirements.

• Facilitate workshops, requirement gathering sessions, and solution discussions.

• Challenge and refine requirements to ensure delivery of optimal business value.

• Build strong relationships with stakeholders across Sales, Customer Care, Marketing, Operations, and Aftersales teams.

• Manage stakeholder expectations and communicate progress, risks, and recommendations.

• Translate business requirements into functional specifications, user stories, process flows, and solution designs.

• Identify opportunities to leverage Salesforce standard functionality before proposing custom development.

• Collaborate with Salesforce Architects and Developers to design scalable solutions aligned with Salesforce best practices.

• Ensure solutions are future-proof and support business growth.

• Work closely with offshore Salesforce development teams on a daily basis.

• Participate in backlog grooming, sprint planning, demos, and retrospectives.

• Review delivered solutions against business requirements and acceptance criteria.

• Coordinate User Acceptance Testing (UAT) and support defect resolution.

• Ensure proper documentation and knowledge transfer.

• Support integration initiatives between Salesforce and external platforms.

• Work on customer service and omnichannel engagement solutions.

• Participate in data migration, data quality, and process automation initiatives.

• Help define monitoring, exception handling, and support processes for integrations.

• Strong communication and presentation skills.

• Excellent requirement gathering and documentation skills.

• Ability to influence stakeholders at different levels.

• Strong analytical and problem-solving abilities.

• Customer-focused mindset.

• Ability to manage multiple priorities in a fast-paced environment.

• Strong collaboration skills across business and technical teams.

• Proactive and ownership-driven attitude.

To thrive at Zeekr we believe that you have the courage to lead with trust and care and you don’t mind getting your hands dirty. You are highly innovative and have a great ability to adapt and perform in a constantly changing, fast-paced, highly demanding work environment. Like us, you believe it’s important to have a passion to work in an international and multicultural environment with the desire and ability to embrace the diversity of people, perspectives, and styles.

Apply today, we will perform ongoing selection during the application period. We look forward to hearing from you.

Please note that due to GDPR regulations we can only accept applications sent through the recruitment system, not via email or other channels. We do not accept applications submitted by external recruitment companies.