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Job details
- Location
- Amsterdam
- Salary
- €48,000 – €66,000/year
- from the posting text
- Check it against the 2026 highly skilled migrant threshold
- Experience
- Not stated
- Language
- English
- Job type
- Full-time
- Relocation
- Not mentioned
Source: Promptwatch, direct from their site.
About the role
join the team
What you will do
- Leading customer onboarding and ongoing success
- Providing hands-on, timely, and knowledgeable support
- Driving product adoption and ensuring users see real value
- Acting as the customer voice across Product and Sales
- Spotting upsell opportunities and supporting commercial growth
- Analyzing user behavior and feedback to improve the platform
What you get
- Salary: €48,000 - €66,000 (depending on experience)
- Equity Compensation: Meaningful equity stake - be part of our journey as we scale
- Perks: Great office location, team off-sites, company and team sports activities
Do you see yourself thriving and growing in this role? Apply now and join us in shaping the future of AI Search.
This position is closed and no longer accepting applications.
View open positionsCustomer Success Specialist
Amsterdam
Full-time
Medior
Growth
€48,000 - €66,000
Help users unlock the full value of Promptwatch by leading onboarding, driving adoption, and ensuring customers see our platform as critical to their AI Search strategy. This hands-on role combines product understanding with commercial instinct as you work cross-functionally to turn feedback into growth.
This position is closed and no longer accepting applications.
View open positionsAs the Customer Success Specialist at Promptwatch, you'll play a pivotal role in helping our users unlock the full value of our platform. From onboarding to expansion, your mission is to make sure every customer is optimizing their visibility in AI Search and sees Promptwatch as a critical part of their digital strategy.
This is a hands-on role where product understanding, commercial instinct, and a proactive mindset come together. You'll work closely with Sales, Product, and Marketing to turn user feedback into actionable improvements and drive long-term customer growth.
What We're Looking For
- Proven experience in customer success or software sales (SaaS preferred)
- Excellent communication and relationship-building skills
- Ability to grasp and explain technical concepts with ease
- Proactive and ownership-driven attitude
- Startup mindset: hands-on, flexible, and resourceful
- Curious and eager to learn the ins and outs of AI Search
- Commercial intuition and natural sense for timing
- Team player who enjoys collaborating across sales, product, and marketing
Apply on Promptwatch's site
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