Chief of Staff – Global Direct Investment Unit (DIU) – London

• Proven experience in strategic leadership, project management and operational delivery, ideally including experience in a Chief of Staff, strategic advisory, or equivalent senior leadership support role

• Strong analytical skills with the ability to translate data into actionable insights

• Exceptional communication and stakeholder engagement capabilities with the ability to influence at all levels

• Strong leadership and interpersonal skills, with a talent for building and maintaining effective relationships

• Ability to rapidly acquire business knowledge in complex environments

• Exceptional project management skills crucial to delivering results on time and within budget

• Highly organised, outcome focused and able to manage multiple priorities

• Trusted, discreet and proactive in anticipating needs and adding value

• Thrives in complexity, sees the big picture and brings clarity, structure and momentum

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh People and Investments is seeking a Chief of Staff for the Global DIU Business. You will act as a strategic partner and trusted adviser to the Global Head of Direct Investing and senior leadership team. The successful candidate will drive the execution of strategic agenda, lead cross-functional initiatives, and ensure seamless coordination across a complex global landscape. The role combines strategic planning, operational governance, communications leadership, and priority management to enable business growth and operational excellence. You will build and maintain key relationships across Marsh and with external partners, acting as a trusted liaison for the leadership team.

• Act as a strategic partner and trusted adviser to the Global Head of Direct Investing across their full remit.  Oversee tracking and delivery of priorities, contribute to key papers and documentation, monitor deadlines, and coordinate workstreams to ensure timely delivery. Collaborate with the Executive Assistant to the Global Head of Direct Investing to ensure focus and priorities are understood and aligned, supporting diary management, travel and logistics planning

• Partner with our senior leaders to develop and deliver the Global DIU strategic plan. Support the build-out of new capabilities, including business planning, legal and compliance aspects

• Lead high-impact projects from inception to delivery, ensuring timelines, budgets and delivery outcomes are met. Maintain oversight of the DIU delivery interdependencies and escalation pathways

• Establish and manage performance metrics to track strategic initiatives and monitor DIU global objectives. Track progress against key goals and use data-driven insights to identify opportunities for improvement and guide decision making

• Facilitate effective communication across DIU teams and stakeholders, including regional Wealth leaders, CIOs, GIPG, Finance, HR, Risk, Compliance and DIU Executive. Work closely with the Executive Assistant to co-ordinate communication and alignment. Develop and execute the Global DIU Communications including Townhalls and internal Newsletters. Ensure alignment and collaboration across functions

• Facilitate and coordinate DIU leadership meetings, including planning, logistics, execution and action log follow-up. Own the quality and preparation of all meeting materials and strategic documentation. Maintain the terms of reference for each leadership group

• Build and maintain strong relationships across Marsh and external partners. Provide strategic support to senior leaders in navigating complex decisions.

• Drive organisational change initiatives, fostering a culture of continuous improvement and innovation. Support the implementation of new processes, technologies, and organisational structures. Maintain oversight of key operational processes including Hiring/Recruitment, Golden Source and AUM data management

• Work closely with the Executive Assistant to maintain and develop DIU introduction materials to showcase DIU capabilities for internal and external audiences, ensuring content is current and accurate. Collaborate with wider Marsh teams, including Sales and Marketing, to ensure materials are appropriately published and distributed across relevant channels

• Provide critical support by monitoring communications, summarising priorities and enabling the Global Head of Direct Investing to focus on key decisions with a clear weekly plan

• Exceptionally well organised
• Excellent self-starter who can work unaided, using their own initiative
• Excellent stakeholder management and ability to work with Marsh policies and processes